Last Updated: January 1, 2024
1. Introduction
Welcome to SmartDray. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you visit our website and use our services.
2. Information We Collect
We collect various types of information to provide and improve our services:
- Personal identification information (name, email address, phone number)
- Company information (company name, business type, tax ID)
- Shipping information (pickup/delivery addresses, container details)
- Payment information (processed securely through third-party payment processors)
- Usage data (how you interact with our platform)
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing your shipping orders and payments
- Communicating with you about your orders and our services
- Improving our platform and developing new features
- Sending marketing communications (with your consent)
- Complying with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
5. Data Sharing
We may share your information with:
- Carriers and logistics partners (to fulfill your shipping orders)
- Payment processors (to process transactions)
- Service providers (who assist in operating our platform)
- Legal authorities (when required by law)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
- Data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.
9. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: privacy@smartdray.com
- Phone: 400-888-8888
- Address: Room 2001, Building A, Innovation Park, Pudong New Area, Shanghai, China